VeriSource Data Breach Impacted 4M Individuals
Summary:
VeriSource Services Inc. (VSI), a company that helps businesses administer employees' benefits, was hacked in February 2024. Hackers stole sensitive personal information of about 4 million people, including employees and their families, on Feb. 27. The stolen data included names, addresses, birth dates, gender, and Social Security numbers in some cases.
The company did find that something was wrong on their network the next day, February 28, and they investigated it with the help of third-party cybersecurity experts. It was not until August 12, 2024—more than five months later—that they determined that personal information had indeed been stolen. They began notifying victims on August 20, and this lasted all the way until April 17, 2025.
VSI states there's no sign yet that the pilfered information has been used for any crime, but as a precautionary measure, they're offering 12 months of free identity protection. They also informed the FBI, HHS, and credit reporting agencies.
Security Officer Comments:
This breach shows that even responsible companies trying to do the right thing can get overwhelmed when facing sophisticated cyberattacks. No system is perfect, and in today’s digital world, breaches can happen even with good intentions and decent safeguards in place. It’s easy to criticize in hindsight, but responding to an incident like this takes time—especially when you're dealing with millions of records and trying to be accurate and thorough.
Suggested Corrections:
To protect themselves, impacted individuals should enroll in the free identity protection offered by VSI, monitor their bank and credit accounts regularly, and consider placing a fraud alert or credit freeze with the credit bureaus. Timely alerts can make the difference between staying ahead of fraud and playing catch-up after damage is done.
Link(s):
https://securityaffairs.com/177172/data-breach/verisource-services-inc-data-breach.html
VeriSource Services Inc. (VSI), a company that helps businesses administer employees' benefits, was hacked in February 2024. Hackers stole sensitive personal information of about 4 million people, including employees and their families, on Feb. 27. The stolen data included names, addresses, birth dates, gender, and Social Security numbers in some cases.
The company did find that something was wrong on their network the next day, February 28, and they investigated it with the help of third-party cybersecurity experts. It was not until August 12, 2024—more than five months later—that they determined that personal information had indeed been stolen. They began notifying victims on August 20, and this lasted all the way until April 17, 2025.
VSI states there's no sign yet that the pilfered information has been used for any crime, but as a precautionary measure, they're offering 12 months of free identity protection. They also informed the FBI, HHS, and credit reporting agencies.
Security Officer Comments:
This breach shows that even responsible companies trying to do the right thing can get overwhelmed when facing sophisticated cyberattacks. No system is perfect, and in today’s digital world, breaches can happen even with good intentions and decent safeguards in place. It’s easy to criticize in hindsight, but responding to an incident like this takes time—especially when you're dealing with millions of records and trying to be accurate and thorough.
Suggested Corrections:
To protect themselves, impacted individuals should enroll in the free identity protection offered by VSI, monitor their bank and credit accounts regularly, and consider placing a fraud alert or credit freeze with the credit bureaus. Timely alerts can make the difference between staying ahead of fraud and playing catch-up after damage is done.
Link(s):
https://securityaffairs.com/177172/data-breach/verisource-services-inc-data-breach.html